- +421 527 843 344
- recepcia@hotelhills.sk
- Stará Lesná 153, 059 60 Stará Lesná
Dear guests, we have prepared the most important information for your stay in our hotel. If you have any questions, please contact our hotel reception or reservation department. We wish you a pleasant stay.
ONLINE CHECK-IN REGISTRATION FORM
To save you time and make your stay more enjoyable, we have introduced a fast online Check-in. This tool will allow you to check in quickly and easily without having to wait at the reception.
We will automatically send you an email with a request for online Check-in 3 days before your arrival. If you forget, the system will remind you 1 day before your arrival.
The online Check-in form is very simple and requires basic personal information such as name, surname, address and ID number. You can fill it out comfortably from home or anywhere, for example while traveling to us. We need this information for your reservation and by filling out the form you will help us speed up the accommodation process so that you avoid waiting at the reception.
Please always complete the online Check-in. Each guest will receive an email with the form when booking their stay.
Our hotel reception is available to you 24 hours a day. In case of any questions, reservations or requests, you can contact us at any time. We will provide you with all important information regarding your stay at our hotel.
CHECK IN at the hotel is from 2:00 PM.
CHECK OUT at the hotel is until 10:00 AM.
LATE CHECK OUT – If you are interested in early Check – in or late Check – out, please contact the hotel reception. The provision of these additional services depends on the current operational and capacity capabilities of the hotel.
The fee for late Check – out until 1:00 PM is €30, until 4:00 PM – 50% of the room price/1 night.
Early Check in – until 10:00 AM – 50% of the room price/1 night, from 10:00 AM – 2:00 PM – €30.
Free WI-FI internet access is available throughout the hotel. To gain access, registration in our application is required.
Free parking is available during your stay in the secure hotel parking lot. The hotel parking lot has a capacity of 75 spaces.
In our exceptional hotel restaurant with an outdoor summer terrace and fireplace, the chef has prepared a menu for you according to current modern trends. The price of your stay includes breakfast and dinner without drinks.
Dress code in the restaurant – we recommend casual clothing. Entry to the hotel restaurant in swimsuits, bathrobes, shorts or flip-flops is not allowed.
Amenities available to our guests – dry cleaning and laundry services, iron and ironing board for rent, souvenir shop, tourist information services, in-room safe and luggage storage, audiovisual conference equipment rental (flipchart, data projector, plasma TV, as needed…), copying, secretarial services, interpreting, assistant services
When booking, please inform us about your child’s needs. A cot, high chairs, step stool, baby baths, potty, bottle warmer, child safety locks for sockets, children’s bathrobe, children’s menu in the restaurant are available on request and free of charge.
At the hotel reception you can purchase basic baby supplies – baby diapers, wet diapers, swimming sleeves or swimming equipment. The restaurant offers a children’s menu.
Every Friday and Saturday the hotel has an entertainment program for children and adults, pool exercises, competitions, children’s parties, discos with mascots. During your stay you can use the services of the children’s corner next to the Lobby bar.
Our hotel accepts the following types of payment cards: Master Card, VISA, VISA Electron, International Maestro, American Express. The hotel reserves the right to pre-authorize credit cards upon arrival.
The Hills Hotel is wheelchair accessible. There are no rooms for disabled guests at the hotel.
Staying with pets (dogs and cats) is possible. However, they are not allowed in the dining areas of the restaurant, bars, wellness center, children’s corner. If you are interested, we will be happy to lend you beds, food and water bowls free of charge. The fee for the stay is 20 € / night.
In all public areas, the dog must be on a leash and accompanied by its owner. Animals must not be left unattended. In the event of damage to hotel property, the guest is obliged to pay the full amount of the damage.
Hotel Hills is a non-smoking hotel. Guests have access to the Cigar & Cognac Lounge, located next to the Lobby Bar, and smoking is only permitted on the outdoor terraces. Smoking is strictly prohibited in the rooms and will incur a €50 cleaning fee.
The price of accommodation includes unlimited access to the Nature Wellness Center (Finnish, ceremonial, herbal, eucalyptus and salt sauna), experience showers, icefall, cooling pool, relaxation room with outdoor terrace, outdoor mountain lake with whirlpool, relaxation pool with attractions and relaxation zone, jacuzzi and water wellness bars)
We recommend that you book our other wellness services in advance, or upon your arrival. Book massages, treatments or access to the exclusive private zone Vip Star Lounge.
Restaurant
7:00 – 21:00
Cigar & Cognac bar
9:00 – 22:00
Lobby & Café bar
9:00 – 22:00
During Easter Monday, i.e. April 21, 2025, the wellness center and saunas will be open from 12:00 p.m.
Nature Wellness Center
Monday – Friday
14:00 – 21:00 (pool area)
16:00 – 21:00 (sauna area)
Saturday – Sunday
10:00 – 21:00 (pool area)
12:00 – 21:00 (sauna area)
Nature Wellness Center – children under 12 years
Monday – Friday
14:00 – 18:00 (saunas + pool) and until 19:00 (pool)
Saturday – Sunday
10:00 – 18:00 (saunas + pool) and until 19:00 (pool)
Vip Star Lounge
Monday – Friday 14:00 – 21:00
Saturday – Sunday 10:00 – 21:00
