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Privacy policy

GDPR

Information on the processing of personal data of hotel guests

TATRA TRADING INTERNATIONAL s.r.o., Stará Lesná 178, 059 60 Stará Lesná, Company ID: 35 710 501, company registered in the Commercial Register of the District Court of Prešov, Section Sro, Insert No. 11587/P, (hereinafter referred to as the “hotel operator”) processes the personal data provided by you to the extent strictly necessary, in particular name, surname, date of birth, place of residence, nationality, passport or ID card number, visa number, telephone number, email, for the purpose of providing accommodation services and related services (performance of the contract), and for the fulfillment of obligations imposed by generally binding legal regulations in connection with the services provided (e.g. Act No. 582/2004 Coll. on local taxes and local fees for municipal waste and small construction waste, Act No. 53/1998 Coll. on reporting the residence of citizens of the Slovak Republic and the register of residents of the Slovak Republic, as amended, Act No. 404/2011 Coll. on the residence of foreigners and on amendments and supplements to certain acts in as amended). The processing of personal data by the hotel operator is carried out for the period necessary to properly fulfill the above-mentioned processing purposes. Providing personal data to the hotel operator is necessary for fulfilling the above-mentioned processing purposes. If they are not provided, it would not be possible to provide you with the services in question.

The hotel operator stores the personal data provided by you for the purpose of providing accommodation services and related services (according to the previous paragraph) in its information system even after the provision of individual accommodation services and related services, from where they can be restored by the hotel operator on your next visit to our facility, so you will not have to provide them to the hotel operator again on your next accommodation. This processing of personal data is carried out on the basis of the legitimate interest of the hotel operator, which consists in increasing your satisfaction and comfort during your next accommodation, as the accommodation process will be faster and simpler. The hotel operator stores your personal data in the information system for a maximum of 5 years from your last stay with us.

Providing your personal data is a contractual requirement, it is not mandatory, but without providing it, it is not possible to conclude and fulfill the contract for accommodation or the provision of another service, or to resolve another request of the data subject.

You are responsible for the completeness, truthfulness and accuracy of the personal data provided. In the event of a change to the personal data provided by you, you are obliged to notify us of the change without delay.

Your rights as a data subject are regulated in Articles 12 to 22 of Council Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC. As a data subject, you have the right to:

file a complaint with the supervisory authority, which is the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava 27, if you suspect that your personal data is being processed in violation of applicable law.

You have the right to object, on grounds relating to your particular situation, to the processing of your personal data, which is carried out on the basis of the legitimate interest of the hotel operator. The hotel operator may not further process your personal data unless compelling legitimate grounds for such processing are demonstrated which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.

If you exercise any of the rights of the data subject under the legal regulations governing the protection of personal data with the hotel operator and it is not possible to verify the identity of the applicant from your request or if the hotel operator has legitimate doubts about your identity, the hotel operator reserves the right to ask you to provide additional information necessary to confirm your identity.

Your personal data may be provided to other entities to the extent necessary to fulfill the purpose for which they were obtained, in particular the IT service provider. The data may also be provided to public authorities in cases stipulated by special regulations. The data provided to third parties may be used exclusively for the purposes for which the personal data were obtained. The company will not provide personal data outside the territory of the European Union or the European Economic Area.